5 Simple Tips To Unlock Your Sales BDC in 2020

Within a dealership, there are two big overarching departments: Service and Sales. Service is responsible for bringing in service customers, and whose generalized goal is to maximize Repair Order’s (RO) and RO Profit. Sales’ main goal is what you think of primarily when you think of a dealership: to Sell the Metal! Selling metal is a complex game of give …

Extensive Study Proves Dealers Should Focus More Effort After Hours and On Weekends

Over the last year Detroit Trading, a leading BDC services provider based in the automotive hub of the country, studied hundreds of thousands of leads and have collected some valuable statistics.  They asked, “what’s the value of a weekend’s worth of internet leads to a dealership?” The study not only proved that leads engaged over the weekend are more likely …

Setting Appointments That Show Up to Your Dealership

Setting Appointments that show up is the goal of every automotive bdc. Within a dealership, a bdc can help generate substantially more foot traffic. There are a few techniques that differentiat between dealers that opperate ace BDC’s, and those providing just the run of the mill experience. Realizing the best show rates and increasing customer satisfaction relies on just three areas …

What’s An Automotive BDC?

Dealership’s across the US are in constant battle trying to keep pace with their internet shoppers. As the internet has become a normal part of the automotive shopping experience, more and more shoppers are starting their relationships with dealers online with a “quote request” or “availability request”. Shoppers originating from the internet, are usually funneled to a particular team at …

4 Processes To Set Your Dealership’s Record Response Times

“Balancing all the activities a dealership conducts is tough, but missing out on responding to leads instantaneously, is an absolute no-no. It’s a sale-loser, and a sure fire way to have a bad first impression.” When you think of buying a car in 2020 there are so many options it’s almost overwhelming to even begin thinking about the process. There …